COOKIE POLICY

This Cookies Policy regulates the use of cookies and similar technologies on the website:

Owner: GRUPO LEMGAU, S.L. NIF: B19831072 Commercial name used: Limón Casa Address: Paseo de la Castellana, 194, 28046 Madrid, Spain Email: info@grupolemgau.com Telephone: +34 630 810 208 Website: https://www.grupolemgau.com/

From now on, the owner entity may be called “Grupo Lemgau”, “Limón Casa” or the “Owner”.

The purpose of this Cookies Policy is to inform the user about the use of cookies and similar technologies on the website, their purposes, duration, ownership and the options available to accept, reject, configure or delete them.

This policy must be interpreted in conjunction with the Legal Notice and Privacy Policy of the website.

Cookies are small files or devices that are downloaded or stored in the user's browser or device when they access certain web pages.

Cookies allow, among other functions:

Keep a session active.

Remember certain preferences.

Facilitate navigation through the website.

Manage reservation forms or processes.

Guarantee the security of the website.

Process payments requested by the user.

Detect and prevent fraudulent operations.

Obtain statistical information about the use of the website, when the user authorizes it.

The concept of cookies used in this policy also includes similar technologies, such as local storage, pixels, tags, technical identifiers and other mechanisms for storing or retrieving information on the user's device.

Cookies are not necessarily anonymous nor do they only contain encrypted information. In certain cases they may collect IP addresses, device identifiers, browser information, session data or other data that, alone or combined with other information, allows us to distinguish or identify a user.

These are those that are sent to the user's device from a computer or domain managed by Grupo Lemgau and from which the requested service is provided.

These are those that are sent to the user's device from a computer or domain managed by an entity other than Grupo Lemgau.

Third-party cookies will also be considered those that, although installed from a domain managed by Grupo Lemgau, are used or processed by another entity for its own purposes.

Among the third parties that may intervene on the website is Stripe, the provider used to manage certain electronic payments.

These are those designed to collect and store information only while the user browses the website.

They are normally deleted when the user closes the browser, unless the technical configuration or the corresponding provider establishes another period.

These are those that remain stored on the device for a specific period, which can vary from a few minutes to several months or years.

The specific duration of each cookie will be indicated in the configuration panel or in the cookie table of this policy.

They are necessary to allow navigation through the website and use its essential functions.

These cookies can be used, among other purposes, to:

Maintain the user's session.

Guarantee navigation security.

Manage forms and requests.

Remember the preferences chosen in the cookie panel.

Control traffic and data communication.

Prevent unauthorized access.

Manage the reservation process.

Start and complete a payment requested by the user.

Detect and prevent fraudulent operations.

These cookies do not require consent when they are strictly necessary to provide a service expressly requested by the user. The AEPD contemplates, among other exceptions, user input, session authentication and security cookies necessary to provide the requested service.

They allow certain user choices to be remembered, such as language, region, website presentation or other navigation options.

When the preference has been expressly selected by the user themselves and the cookie is necessary to remember it, it may be considered a technical cookie.

When it is not strictly necessary, it will only be installed with the user's consent.

They allow you to quantify the number of users, analyze how they use the website and obtain statistics on the pages visited, browsing times, access sources or interactions carried out.

These cookies will only be installed when the user expressly accepts them through the configuration panel.

In the event that Grupo Lemgau incorporates an analysis tool, the provider, the cookies used, their purposes and their duration will be identified in the corresponding table.

They allow you to manage the advertising spaces that may be included on the website.

They allow the user's browsing habits to be analyzed in order to create a profile and display advertising related to their interests.

These cookies will not be installed without the user's prior express consent.

Grupo Lemgau uses Stripe as a third-party provider to facilitate and process certain payments made through the website.

When the user accesses the payment process, is redirected to a Stripe page or a payment module provided by Stripe is loaded on the website, this provider may use cookies and similar technologies.

These technologies can be used to:

Process the requested payment transaction.

Maintain process security.

Authenticate the session or operation.

Remember technical information necessary to complete the payment.

Detect and prevent fraud.

Identify unauthorized payment attempts.

Protect the user, Grupo Lemgau and Stripe against illicit operations.

Manage incidents, returns or disputes related to the operation.

Stripe indicates that it collects transaction, customer, device, and browser information to process payments, secure operations, and reduce fraud.

Stripe cookies strictly necessary to initiate and complete a payment requested by the user, ensure the security of the operation or prevent fraud may be activated without consent when they are essential to provide said service.

Stripe may also use functional, analytical or advertising cookies on its own websites and services. These cookies will be subject to the consent and configuration options offered directly by Stripe. Stripe differentiates between essential, functional and advertising cookies, and allows you to reject its non-essential cookies through its own panel.

When the user is redirected to a Stripe domain, they must consult the conditions and policies provided by said provider.

The following table should reflect the cookies that are actually active on the website:

Important: Before publishing this policy, the developer must perform a technical analysis of the website and replace the fields in square brackets with the actual name, provider and duration of each cookie.

It is not enough to indicate only general categories. The policy must identify the third parties, their purposes and retention periods, and must be kept up to date when the cookies or providers used change.

When the user accesses the website for the first time, a notice or panel will be displayed allowing:

Accept all cookies.

Reject all non-necessary cookies.

Configure cookies by categories.

The accept and reject options must be presented at the same level and with equivalent visibility.

Technical or strictly necessary cookies may be installed without consent, since they are essential for the functioning of the website or to provide a service expressly requested.

Cookies for analysis, unnecessary personalization, advertising or behavioral advertising will remain deactivated until the user expressly accepts them.

Closing the notice, remaining on the website, scrolling the page or continuing to browse will not be considered a valid expression of consent. The AEPD establishes that, if the user does not press the acceptance button and simply continues browsing, they are not authorizing non-necessary cookies.

The user may modify or withdraw their consent at any time through the permanent link:

Configure cookies

This link must be available in the footer of the website and lead directly to the configuration panel.

The withdrawal of consent must be as simple as its acceptance. The rejection or withdrawal will not affect the legality of the use made previously.

After withdrawing consent:

No new non-necessary cookies belonging to the rejected categories will be installed.

The corresponding unnecessary tools will be disabled.

Previously stored cookies may have to be deleted through the browser or through the tools provided by the third party.

The AEPD recommends that the user be able to easily and permanently access the configuration panel and that withdrawal is as easy as acceptance.

The user's preferences may be kept to avoid requesting a new decision on each visit.

As a good practice, consent will not be maintained for a period greater than 24 months, without prejudice to the fact that it must be requested again sooner when:

The purposes substantially change.

New categories of cookies are incorporated.

New third parties are added.

The treatment carried out is modified in a relevant way.

Is necessary according to a regulatory change.

The AEPD considers it good practice that the validity of the consent does not exceed 24 months.

The user can also allow, block or delete cookies from their browser settings.

The procedures vary depending on the browser used. Generally, these options are found in the privacy, security, history or settings sections of the browser.

Blocking all cookies, including technical ones, may cause certain functions to be unavailable, such as:

Maintain an active session.

Submit certain forms.

Remember preferences.

Correctly manage a reservation.

Complete a payment using Stripe.

Guarantee the security of the operation.

The browser configuration does not replace the consent panel that the website must offer to accept or reject non-necessary cookies.

The use of services provided by third parties, including Stripe, may involve the processing of information from countries outside the European Economic Area.

When international data transfers occur, the guarantees required by data protection regulations will apply, such as adequacy decisions, standard contractual clauses or other legally accepted mechanisms.

In relation to transfers made directly by Stripe, the user must consult the information provided by said provider in their privacy and cookie policies.

When the information collected through cookies makes it possible to identify or distinguish a person, it will be treated in accordance with the data protection regulations and the Privacy Policy of the website.

The user can consult the Privacy Policy for information related to:

The identity of the person responsible.

The purposes of the treatment.

The legal bases.

The recipients.

Conservation periods.

International transfers.

The exercise of the rights of access, rectification, deletion, opposition, limitation and portability.

When consent for cookies must be given by a user under 14 years of age, the intervention of the father, mother or legal guardian will be necessary.

Minors must not accept non-necessary cookies or modify the settings without the assistance of their representatives when legally required.

Lemgau Group may modify this Cookies Policy when:

The cookies used change.

New suppliers are incorporated.

The purposes of the treatment are modified.

Change payment, analysis or personalization tools.

Technical or regulatory modifications occur.

When the change affects the purposes or previously accepted third parties, the panel will be updated and the user will be allowed to make a new decision.

The current version will be permanently available on the website.

For any questions related to the use of cookies, the user can contact:

GRUPO LEMGAU, S.L. NIF: B19831072 Address: Paseo de la Castellana, 194, 28046 Madrid, Spain Email: info@grupolemgau.com Telephone: +34 630 810 208

Last update: July 2026.